Posting deals every day without measuring is like driving without a dashboard: you'll get somewhere, but you won't know if you're burning more fuel than you need to. This guide shows which numbers to track in your WhatsApp deals group, how to track clicks and sales, and a simple weekly spreadsheet to decide what to keep, cut and test.
The short answer: track members (joins and exits), clicks per deal, sales or commissions and replies from the group. For clicks, use links that count visits (your affiliate program's dashboard, UTM parameters or a link shortener with stats, where allowed). Pull everything together once a week in a spreadsheet and make one decision a week based on it.
The metrics that matter in a deals group
You could measure dozens of things. If you're starting out, these six already answer the questions that count: is the group growing, are people paying attention, and are the deals selling?
Total at the end of the week, plus joins and exits. Shows whether the group is growing and whether people stay.
How many times your links were opened, per deal. Shows what catches attention.
Orders or sales credited to your links. Shows what actually converts.
How much came in. For affiliates, both estimated and confirmed commission.
Questions, poll votes and "I bought it" messages. Measures interest when there's no link.
How many deals went out that week. Without it, you can't tell if more volume helped or hurt.
The deals group funnel
Every deal goes through a funnel. Seeing where people drop off tells you where to act:
From these stages come three simple calculations you'll use every week:
- Clicks per member = clicks this week ÷ members. Tells you whether the group is paying attention;
- Conversion rate = sales ÷ clicks. Tells you whether the deals that grab attention also sell;
- Revenue per deal = commission (or revenue) ÷ deals sent. Tells you whether sending more deals pays off.
How to track clicks and sales
If you don't know how many people opened each link, all you have is a hunch. There are three ways to track, and you can combine them:
| Method | Good for | Watch out for |
|---|---|---|
| Affiliate program dashboard | Seeing clicks, orders and commissions for your links | Each program shows different data; check its help center to see whether you can tell traffic sources apart. |
| UTM parameters | Your own store with Google Analytics: knowing how many visits and sales came from each group and deal | Build the links in the Campaign URL Builder, Google's official tool. |
| Link shortener with stats | Counting clicks on any link, including catalog links | The free plan on Bitly has a monthly link limit (subject to change). Some affiliate programs don't allow shorteners that hide the destination store. |
Affiliates: use the dashboard and split by group
If you're an affiliate, your program's dashboard is the source of truth for sales and commissions. Commissions usually go through a validation period before they're paid out, so record estimated and confirmed commission separately. How and when you get paid varies by program, so check the current terms on the official site.
If you run more than one group, try to create different links for each one, if your program offers a way to label the source (some call it a tracking ID or sub-ID). That way you find out which group earns more.
Your own store: UTM on every link
If you sell through your own store, UTM parameters on the link show in Google Analytics where each visit and sale came from. A simple pattern for groups:
https://yourstore.com/product-x?utm_source=whatsapp&utm_medium=group&utm_campaign={GROUP-NAME}&utm_content={PRODUCT}-{DATE}
Example:
https://yourstore.com/air-fryer-4qt?utm_source=whatsapp&utm_medium=group&utm_campaign=home-deals&utm_content=airfryer-1003
Always use lowercase, no spaces, and keep the same pattern on every link. The full walkthrough, including how to read the reports, is in UTM tracking links for WhatsApp.
Resellers: when orders come in through private chats
If your deals end with "message me to order", there's no link to count clicks. In that case, your private chats are your funnel. Three simple habits fix it:
- Ask for a keyword: "reply WANT IT" or the product code. Each of those messages counts as a "click";
- Ask where they saw it: if you have more than one group or also post on your status, ask quickly "did you see this in the group or on my status?";
- Log it right away: one line per order (date, product, group, closed or not). If you use WhatsApp Business, labels help you separate who ordered, who paid and who only asked.
At the end of the week, "messages received" takes the place of clicks and "orders closed" takes the place of sales. The spreadsheet calculations still work.
The weekly deals group spreadsheet
You don't need expensive tools. A spreadsheet with one row per week (and one tab per group, if you have several) does the job. Here's a template filled in with example numbers:
| Week | Members | Joins / exits | Deals | Clicks | Sales | Commission | Clicks per member | Conversion |
|---|---|---|---|---|---|---|---|---|
| 1 | 420 | +35 / -12 | 28 | 310 | 9 | $64 | 0.74 | 2.9% |
| 2 | 436 | +30 / -14 | 42 | 330 | 8 | $58 | 0.76 | 2.4% |
| 3 | 451 | +22 / -7 | 21 | 298 | 11 | $81 | 0.66 | 3.7% |
| 4 | 470 | +26 / -7 | 21 | 345 | 12 | $90 | 0.73 | 3.5% |
Reading the example: in week 2 the volume went from 28 to 42 deals, clicks barely moved, sales dropped and exits went up. In week 3, with 21 more carefully chosen deals, exits fell and conversion rose. The takeaway for this example group: more deals didn't bring more sales. That's the kind of insight the spreadsheet gives you.
Week | Group | Members (end of week) | Joins | Exits | Deals sent | Clicks | Sales | Estimated commission | Confirmed commission | Clicks per member | Conversion | Best deal | Worst deal | Decision for the week
One tab per deal (optional, but valuable)
If you have the time, also log each deal: date, time, category, price, clicks and sales. Within a few weeks, patterns appear: which category sells best, which price range converts, which time gets the most clicks. It's the foundation for testing what works in the best times to post deals on WhatsApp and how to write a deal message that sells.
The 20-minute weekly routine
- 1Collect the numbers
Members in the group, joins and exits, deals sent, and clicks and sales from your dashboard or Analytics.
- 2Fill in the spreadsheet
One row per group. Calculate clicks per member and conversion.
- 3Find the best and worst deal
Which one got the most clicks and sales? Which got none? Write both down.
- 4Compare with last week
Up, down or flat? Always look at the trend, not a single number.
- 5Make one decision
Just one: cut a category, change a time, reduce volume, test a format. Write it in the "Decision" column.
If you use a tool to send your deals, use its send history to fill in the "deals sent" column instead of counting by hand.
What to do with the numbers
Measuring only pays off when it turns into a decision. Here are some common situations and what usually helps:
| What you see | What may be going on | Test next week |
|---|---|---|
| Lots of clicks, few sales | The deal grabs attention, but the price or the store page disappoints | Check the price is still good when you post; switch store or product |
| Few clicks, but those who click buy | A loyal audience, but the deals aren't catching attention | Improve the hook and the photo; try a different time |
| Exits going up | Too much volume, or deals off topic | Post fewer deals and focus on the main topic |
| Clicks per member falling week after week | The group is being muted | Follow a revival plan with polls and fixed times |
| One category sells far more than the rest | Your audience is more specific than you thought | Give it more space, or open a group just for it |
If the group has been sliding for weeks, follow the full plan in how to revive a dead WhatsApp group.
Common mistakes when measuring results
Frequently asked questions
Which metrics should I track in a WhatsApp deals group?
How can I see how many people clicked a deal link?
What is a good conversion rate for a deals group?
How do I create a UTM link for WhatsApp?
How often should I review my group's results?
Guides written by the AutoProd team, who work every day with posting deals and catalogs to WhatsApp groups.